Last Updated: August 19, 2026
Thank you for shopping with TitansKart.
We aim to make your shopping experience simple, reliable and convenient. This Shipping Policy explains how we process, dispatch and deliver orders placed through the TitansKart website.
1. Order Processing
Once your order is successfully placed, we begin processing it as quickly as possible.
Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.
During high-demand periods, sales, promotions or holidays, processing may take additional time.
You will receive an order confirmation after your order has been successfully placed.
2. Shipping Across India
TitansKart currently ships products to serviceable locations across India.
Delivery availability may depend on the PIN code entered during checkout and the serviceability of our courier partners.
If your location is not serviceable, we may contact you regarding the available options.
3. Estimated Delivery Time
After dispatch, orders are generally delivered within approximately:
3–7 business days
Delivery times may vary depending on:
- Delivery location
- PIN code
- Courier availability
- Weather conditions
- Public holidays
- Transportation conditions
- Operational delays
- Other circumstances outside our reasonable control
The delivery estimate provided at checkout or after dispatch is an estimate and not a guaranteed delivery date.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on:
- Order value
- Delivery location
- Product type
- Shipping method
- Promotional offers
From time to time, TitansKart may offer free shipping promotions or other shipping-related offers.
5. Order Tracking
Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp or other available communication channels.
You can also use the Track Order option on the TitansKart website to check your order status.
Tracking information may take some time to become active after the shipment has been handed over to the courier.
6. Delivery Attempts
Our courier partner may make multiple delivery attempts if you are unavailable.
To avoid delivery delays, please ensure that:
- Your shipping address is correct.
- Your mobile number is active.
- Someone is available to receive the package.
- You respond to courier calls when necessary.
If the courier is unable to deliver the package after the applicable delivery attempts, the order may be returned to us.
7. Incorrect or Incomplete Address
Customers are responsible for providing complete and accurate shipping information.
Please carefully verify:
- Full name
- Mobile number
- House/flat number
- Building details
- Street/locality
- City
- State
- PIN code
TitansKart may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If an order is returned because of an incorrect address or the customer being unavailable to receive the shipment, additional shipping charges may apply if re-delivery is requested.
8. Delayed Deliveries
Although we work with our delivery partners to provide timely delivery, delays can sometimes occur.
Possible reasons include:
- Weather conditions
- Transportation disruptions
- Courier operational issues
- High shipment volumes
- Public holidays
- Incorrect address information
- Remote delivery locations
- Natural disasters
- Government restrictions
- Other unforeseen circumstances
If your order appears to be significantly delayed, please contact our customer support team with your Order ID.
9. Lost or Damaged Shipments
If your package appears to be damaged when delivered, please contact TitansKart customer support as soon as possible.
For damaged, missing or incorrectly delivered packages, we may request:
- Order ID
- Photographs of the package
- Photographs of the shipping label
- Photographs or videos of the product
- Other information required to investigate the issue
We will coordinate with the relevant delivery partner and take appropriate action in accordance with our policies and applicable law.
10. Cash on Delivery Orders
Where Cash on Delivery is available, the customer must pay the applicable amount to the delivery partner at the time of delivery.
Please ensure that someone is available to receive and pay for the order.
Repeated refusal to accept Cash on Delivery orders may result in restrictions on future Cash on Delivery availability.
11. Multiple Products in One Order
If your order contains multiple products, we may ship them together or in separate packages depending on product availability, warehouse processing and logistics considerations.
If products are shipped separately, you may receive separate tracking information.
12. Delivery to Remote Areas
Some remote or difficult-to-service locations may require additional delivery time.
Courier availability and delivery timelines may vary depending on the PIN code.
If a location is not serviceable, we may contact the customer regarding the order.
13. International Shipping
At present, TitansKart primarily focuses on deliveries within India.
International shipping, if introduced in the future, may be subject to separate shipping charges, customs duties, taxes, import regulations and additional terms.
14. Contactless or Authorized Delivery
Where supported by our delivery partners, customers may receive their orders through standard delivery procedures or authorized delivery options.
Customers should follow the instructions provided by the courier partner at the time of delivery.
15. Shipping and Returns
Shipping an order does not automatically mean that the product is eligible for return or exchange.
Returns and exchanges are governed by our Return & Exchange Policy.
Please review the applicable return conditions before requesting a return or exchange.
16. Refunds for Undelivered Orders
If an order is cancelled or cannot be delivered and a refund is approved, the refund will be processed according to our Refund Policy.
The time required for the refunded amount to appear in your account may depend on the payment method, bank or payment service provider.
17. Contact Us
If you have questions about your shipment or delivery, please contact us.
TitansKart
Email: titanskart@gmail.com
Phone: +91 95800 51822
Address: Ghausabad, Varanasi, Uttar Pradesh – 221002, India
When contacting us about an order, please provide your Order ID so that we can assist you faster.
TitansKart – Style That Fits Your Life.
